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London Area Manager

Location

Spitalfields

68-80 Hanbury Street
London
E1 5JL Get directions
Full or Part-time
Full-Time
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Location: Second Home Spitalfields. (You will be required to travel to all other Second Home sites in Clerkenwell Green, Holland Park and London Fields.)
Reporting to: Chief Operations Officer
Hours: Monday – Friday 09:00 -17:30
Salary: £65,000 – £75,000 (DOE)

THE ROLE  

The London Area Manager is in charge of Second Home’s four iconic London workspaces – making sure each location is operating at peak performance, with a happy community and world-class facilities. 

You will line manage the London site managers – as well as other head office staff responsible for the safety and maintenance of all our London sites. 

You will not be responsible for bringing in new members (that’s handled by our sales and marketing team) – but you will be responsible for keeping our existing members happy, and making sure that our in-house cafes, cultural events and private hire events run smoothly.

A big part of the job is managing costs – making sure that our operations are run within budget, and keeping a close eye on all costs, from staffing to utility bills.

DIVERSITY 

51% of our team is female – and 27% are POC, including our founder / CEO.

Second Home is committed to diversity – at the heart of our mission is the belief that good things happen when diverse people, ideas and industries come together.

OUR IDEAL CANDIDATE

We are looking for candidates with a strong operational background – with the capability to run multiple locations, and manage a large team. 

You will need to be able to demonstrate excellence in delivering world-class hospitality and service – and be able to show that you can handle the challenges of managing facilities, teams and our creative community of members. 

You will also need to be able to point to a strong track record of managing financial budgets – and keeping costs down. 

Like all Second Home employees, you will be: 

  • Entrepreneurial 
  • Creative 
  • Curious 
  • Solution oriented 

If that sounds like you, we want to hear from you! 

KEY RESPONSIBILITIES

  • To ensure each London buildings is a great representation of the Second Home brand and remains highly differentiated from our competitors
  • Controlling costs – and ensuring our overheads are kept within budgets
  • To ensure we have a community of happy members
  • To ensure we have a motivated team in each of our London sites
  • To ensure our London buildings are safe and well maintained
  • To ensure all food and beverage operations for our onsite cafes run a smooth and profitable service for our members.
  • To ensure our team is supported with on site event operations.

SECOND HOME BENEFITS

  • 25 days holidays + Bank Holidays
  • Company Pension Scheme
  • Employee Assistance Programme (EAP)
  • Cycle to Work Scheme
  • Free weekly wellbeing classes (yoga)
  • Free weekly meditation classes
  • Free weekly talks and cultural events
  • 50% off food at Second Home’s in-house restaurant 
  • Free Calm meditation app subscription 
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