FAQs

Our London Coworking Spaces in Spitalfields and Holland Park are listed on our website along with maps and transport links. Staffed reception hours are 8am – 6pm but some of our spaces may include 24/7 entry. 

You’ll find us inside Mercado da Ribeira, one of Lisbon’s most iconic destinations. Steps from Cais do Sodré, it’s perfectly placed for easy access, food, and culture. Our opening hours are 8am to 10pm, Monday to Friday, and 9am to 6pm on Bank Holidays, except on Christmas and New Year’s Day, where we are closed. 

Yes! Guest policies are based on your membership type. Please see further details in the membership-specific FAQs below.

London:
Whilst parking is not available at our London locations, all our spaces have bike storage, lockers, showers, phone booths, kitchen stations, and our in-house café, La Despensa. Please note that bike storage and lockers are available to members only. 

Lisbon:
Whilst parking and bike storage are not available at our Lisbon location, there are plenty of transportation options within walking distance. Our space has lockers, showers, phone booths and our in-house café, La Despensa.

All plans – Resident, Roaming and Office membership – include utilities, high‑speed Wi‑Fi, Second Home app access, guest access, printing credits, meeting‑room credits, and access to our Community and cultural programmes.

Our Private Offices in East and West London, and our Resident coworking memberships in London and Lisbon each include five global access passes per month, which can be used at any of our locations worldwide.

For health and safety reasons, we are unable to allow under-18s into our spaces. We may be able to authorise access under exceptional circumstances but this is at the space manager’s discretion.

London:
Yes, we love dogs, but please ensure they are well-trained and always kept on a lead, unless you are in a Private Office or meeting room. Please note – pet access is reserved for our full-time members only.

Lisbon:
Due to the Time Out Market restrictions – where we are located – we are unable to allow dogs into our space. Service dogs are allowed with specific access restrictions. Please speak to our membership team for more information.

London: 
Yes, dependent on availability. Please speak to our membership team to book.

Lisbon:
Please speak to our membership team about availability.

Yes – you can book a tour to see our coworking and office spaces in person across East London, West London and Lisbon.

We have flexible terms available; view our private offices in London, book a tour or speak to our Memberships team for site-specific options.

Spitalfields:
At our coworking space in Spitalfields, we offer private offices for teams from 4-50.

Holland Park:
At our West London coworking space, we offer private office for teams for 2-5.

Lisbon:
Our Lisbon office space is coming soon. In the meantime, we have group desk options available in our Resident Desk space. Contact our membership team for more information. 

Yes. We’ll work with you to tailor the layout, branding, and setup – whether you’re a team of 4 or 40.

Everything: business rates, utilities, furniture, Wi-Fi, meeting rooms credits, cleaning, coffee, tea, access to all shared spaces and access to all of our events programmes.

Yes. You can bring two guests daily, with access to our roaming and shared spaces.

Resident Membership includes your own dedicated desk, 24/7 access at select locations, meeting room credits, and the option to host guests twice daily.

Roaming Membership offers unlimited hot desking across our workspaces in East and West London, guest access once per week, but doesn’t include meeting room credits.

Resident Membership includes your own dedicated desk, and the option to host a guest daily.

Roaming Membership offers unlimited hot desking across our workspace, and the option to host a guest daily.

We offer dedicated desk spaces in East and West London, in both our Spitalfields, Holland Park and Lisbon workspaces.

Spitalfields:
You have a variety of desk placements to choose from, with standard and premium options available.

Our Standard Resident Membership includes your own dedicated desk, 24/7 access at select locations, meeting room credits, and the option to host guests.

Our Premium Resident Membership is available at select locations and includes all the benefits of our Standard Resident Membership, plus extra perks – from premium desk areas with private terraces to monthly Huddle Room credits and more.

Lisbon: 
Our Resident Desk space offers a variety of desk placements to choose from. 

London:
Yes. You can bring two guests daily, with access to our roaming and shared spaces. The same guest can come up to five times per month.

Lisbon:
Yes. You can bring one guest daily, with access to our Lounge. The same guest can come up to five times per month, and there is a limit of 5 guests per day.

Yes. Choose a permanent coworking desk in Lisbon, East London (Spitalfields), or West London (Holland Park).

Resident desks are available with an initial 3-month term, but you’ll get better rates on longer commitments.

London:
Resident members get a fixed amount of free meeting room credits each month – top-ups are available too.

Lisbon:
Meeting room credits aren’t included in our Resident Membership, but you can book them at our member rates.

You can purchase Roaming Membership directly from our website or speak to one of our membership teams in London and Lisbon for further information. 

Roaming memberships are available with an initial 1-month term, but you’ll get better rates on longer commitments.

Meeting room credits aren’t included in our Roaming Membership, but you can book them at our member rates.

Yes – please contact our membership teams in London and Lisbon to find out more.

London:
Yes. You can bring one guest per week, who can have access to our roaming and shared spaces.

Lisbon:
Yes. You can bring one guest daily, with access to our Lounge. The same guest can come up to five times per month, and there is a limit of 5 guests per day.

No. Day Passes are open to everyone – individuals and teams. Find out more about coworking day passes in London or Lisbon, or book one now via our online portal.

Single-day passes and Day Pass bundles can be purchased and booked via our website. For Office Day Passes in London, please reach out to our Membership team.

Access to shared workspaces, high-speed Wi-Fi, free tea & coffee, and breakout areas. Find out more about coworking day passes in London or Lisbon, or book one now via our online portal.

Day Passes and bundles are location-specific, so you’ll need to book these for the particular Second Home space you’d like to work from. Find out more about coworking day passes in London or Lisbon, or book one now via our online portal.

Coworking Day Pass Bundles (3/5/10-day) in London or (3/5/7-day) Lisbon, are valid for 3 months from purchase.

Booking is recommended; on-the-day availability depends on capacity.

We recommend it – especially during busier times – but you can drop in if there’s space.

London:
Day Pass access is restricted to Monday – Friday, between 9am and 6pm.

Lisbon:
Day Pass access is restricted to Monday – Friday, between 8am and 10pm.

If you’d like to bring a guest with you, they will also need to book a Day Pass. Alternatively, you can book a meeting room, in London or Lisbon, and bring a number of guests, depending on the room’s capacity.

London:
Access for dogs is only available for our full-time members.

Lisbon:
Access for dogs is not available in our space.

London:
Unfortunately, we only have available bike storage for our full-time members.

Lisbon:
Unfortunately, we do not have bike storage available at Second Home Mercado.

Yes — save with Day Pass Bundles (3, 5 or 10-day packs, valid for 3 months) in our London and Lisbon coworking spaces.

This provides access to one of our Private Offices for the day in Spitalfields and Holland Park. 

Office Day Pass rates are charged from £50pp, with a minimum booking of four people. The range of studios is dependent on availability across East and West London.

Yes, our meeting rooms in London and Lisbon are available for external guest bookings.

You can book meeting rooms directly through via our online portal for Spitalfields, Holland Park and Lisbon. 

HD screens, whiteboards, fast Wi-Fi, breakout access and catering on request.

London:
We offer a range of spaces, from small rooms (4‑8 people) up to large boardrooms (up to 10-15) in East and West London. 

Lisbon:
Most of our Meeting Rooms fit up to 10 people, while our largest meeting rooms fit 12 people in Lisbon. 

London:
We have a minimum cancellation period of 24 hours.

Lisbon:
We have a minimum cancellation period of 7 days for non-members, 24 hours for members.

Review our spaces, and submit an enquiry form here. Or contact our events team directly at, [email protected].

London:
Flexible layouts, AV, catering options and support from our internal event team.

Lisbon:
Flexible layouts, support from our internal event team, AV materials, & catering suppliers upon request.

Yes, all our event spaces are available to hire privately for members and external events. 

Yes – on booking, we can offer in-house catering or partner you with local suppliers for bespoke options. Find out more about venue hire options in London and Lisbon.